Clubhouse Casino Terms and Conditions
Welcome to Clubhouse Casino, your premier online gaming destination for Australian players. Before you start exploring our vast library of 4,000+ games or claiming any of our exciting promotions, it is essential that you read and understand the Clubhouse Casino terms and conditions in full. These terms of use form the legally binding user agreement between you and Clubhouse Casino, governing every aspect of your experience on our platform. By registering an account and using our services, you confirm that you have read, understood, and agreed to these general terms, our casino policy, and all related rules. If you have any questions about our terms of service, our support team is available 24/7 via live chat.
1. Acceptance of the Clubhouse Casino General Rules
The Clubhouse Casino general rules apply to all users who access, browse, or use any feature of the clubhousecasinovip.com website and its associated mobile platforms. By accessing our site, you acknowledge that you have reached the legal age of 18 years or older and that online gambling is permitted in your jurisdiction. These site rules are incorporated by reference into these T&Cs and represent the complete agreement between you and Clubhouse Casino. Our operator is a company registered and licensed in Curaçao under the Government of Curaçao, and all casino rules are governed by the laws of Curaçao.
Clubhouse Casino reserves the right to amend, update, or revise the Clubhouse Casino terms and conditions at any time. Changes will be communicated to registered users via email or a notice on the website. Your continued use of the platform after such changes constitutes your acceptance of the updated terms of service. We encourage all players to revisit the general terms periodically to stay informed of any updates.
2. Registration Terms and Account Creation
To access real-money gaming and bonus promotions at Clubhouse Casino, you must complete our registration process and agree to our registration terms. When creating your account, please ensure the following Clubhouse Casino rules are followed:
- You must be at least 18 years of age at the time of registration.
- Only one account per person is permitted. Creating multiple accounts is a breach of our site rules and may result in immediate account closure.
- All personal information provided during registration must be accurate, current, and complete.
- You are responsible for maintaining the confidentiality of your login credentials.
- Residents of restricted jurisdictions are not permitted to register or play at Clubhouse Casino.
- Players must not use VPNs or proxy services to circumvent geographical restrictions — this is a breach of our casino policy.
Clubhouse Casino reserves the right to refuse registration or close an account if any of these registration terms are found to be violated. We may ask for additional documentation at any time to verify the information provided.
3. KYC Verification and Identity Checks
As part of our commitment to security and compliance, Clubhouse Casino enforces a mandatory Know Your Customer (KYC) procedure. This is a core component of our Clubhouse Casino terms and conditions. Before processing your first withdrawal, you will be required to submit identity verification documents, including:
- Government-issued photo ID (passport, driver's licence, or national identity card)
- Proof of address (utility bill or bank statement dated within the last three months)
- Proof of payment method (copy of card or screenshot of e-wallet account)
- Additional documents may be requested at any time as part of our ongoing compliance obligations.
KYC verification is conducted in accordance with anti-money laundering (AML) and responsible gambling obligations. Failure to provide satisfactory documentation will result in the withholding of withdrawals until verification is completed. These procedures form part of the broader casino rules that protect both you and the integrity of our platform.
4. Deposits and Payment Methods
Clubhouse Casino offers a comprehensive range of secure payment methods to fund your gaming account. Our general terms regarding deposits include:
| Payment Method | Minimum Deposit | Processing Time |
|---|---|---|
| PayID | A$20 | Instant |
| Visa / Mastercard | A$20 | Instant |
| Skrill / Neteller | A$20 | Instant |
| Paysafecard / Neosurf | A$20 | Instant |
| Bitcoin / Ethereum / Litecoin | A$20 | 10–60 minutes |
| Bank Transfer | A$20 | 1–3 business days |
The minimum deposit amount is A$20 across all payment methods. All deposits must originate from payment accounts held in your own name — third-party deposits are not permitted under our Clubhouse Casino rules. Clubhouse Casino does not charge deposit fees; however, your payment provider may impose their own charges.
5. Withdrawal Terms
The withdrawal terms at Clubhouse Casino are designed to ensure a secure and efficient cashout process for all Australian players. Please review the following Clubhouse Casino terms and conditions relating to withdrawals:
- Minimum withdrawal: A$30 per transaction.
- Daily withdrawal limit: A$5,000.
- Weekly withdrawal limit: A$15,000.
- Monthly withdrawal limit: A$30,000 (standard players).
- Processing time: 24 to 72 business hours following the completion of KYC verification.
- Withdrawals must be made to the same method used for your deposit where technically possible.
- Clubhouse Casino reserves the right to split large withdrawal amounts into multiple transactions.
All withdrawal requests are subject to review by our security and compliance team. Under our casino policy, Clubhouse Casino may place a hold on any withdrawal if there are reasonable grounds to suspect fraudulent activity or a breach of these site rules. VIP and high-roller players may negotiate enhanced withdrawal terms with their dedicated account manager.
6. Bonus Terms and Wagering Requirements
Clubhouse Casino offers generous promotions to both new and existing players. All bonuses are subject to the following bonus terms and Clubhouse Casino wagering requirements:
Welcome Bonus Structure
- 1st Deposit: 100% match bonus up to A$200 + 50 free spins
- 2nd Deposit: 50% match bonus up to A$150 + 30 free spins
- 3rd Deposit: 75% match bonus up to A$150 + 20 free spins
- Total Welcome Package: Up to A$500 + 100 free spins
Key Bonus Terms
- Wagering requirements: All bonuses carry a 35x wagering requirement on the bonus amount before withdrawals can be processed.
- Free spins winnings are credited as bonus funds subject to the same 35x wagering requirements.
- Bonus funds expire within 30 days if wagering requirements are not met.
- Only one welcome bonus offer can be claimed per player, household, or IP address.
- Certain game categories (live casino, progressive jackpots) may contribute differently to wagering or be excluded from bonus play.
- Clubhouse Casino reserves the right to modify or withdraw bonuses at any time under these general terms.
Players who breach any of the Clubhouse Casino terms and conditions relating to bonuses — including bonus abuse, collusion, or exploitation of system errors — risk forfeiture of all bonus funds and winnings. Always read the specific promotion's bonus terms before opting in, as individual promotions may carry additional conditions beyond the standard T&Cs.
7. Gaming Rules and Fair Play
Our casino rules regarding fair play are fundamental to maintaining the integrity of our gaming environment. Clubhouse Casino's game catalogue features 4,000+ titles from 50+ world-renowned software providers, including Pragmatic Play, Evolution Gaming, Play'n GO, NetEnt, Microgaming, Yggdrasil, Hacksaw Gaming, Push Gaming, Spribe, Red Tiger, Nolimit City, and Relax Gaming. All games employ a certified Random Number Generator (RNG), independently audited to ensure provably fair outcomes.
Under the Clubhouse Casino rules for fair play, the following conduct is strictly prohibited:
- Using software, bots, or automated tools to gain an unfair advantage
- Colluding with other players, particularly in live table games
- Exploiting software bugs, glitches, or errors for financial gain
- Engaging in fraudulent chargebacks or reversing deposits after winnings are claimed
- Using VPNs or proxy servers to circumvent geographical restrictions — a clear breach of our site rules
- Opening multiple accounts to exploit welcome bonuses — a direct violation of our registration terms
Any account found to be in violation of these casino rules may be suspended or permanently closed at Clubhouse Casino's discretion. Any funds held in such accounts may be voided, including winnings derived from rule-breaking play.
8. VIP Programme Terms
Clubhouse Casino's exclusive VIP Programme rewards loyal players with premium benefits. As part of our general terms, the VIP Programme operates across five tiers:
| VIP Level | Cashback Rate | Key Benefits |
|---|---|---|
| Bronze | 10% | Weekly cashback, priority support |
| Silver | 12% | Reload bonuses, faster withdrawals |
| Gold | 15% | Birthday bonuses, dedicated manager |
| Platinum | 17% | Bespoke promotions, enhanced limits |
| Diamond | 20% | Luxury gifts, custom withdrawal terms |
VIP status is awarded at Clubhouse Casino's sole discretion. VIP benefits may be adjusted or revoked if a player violates the Clubhouse Casino terms and conditions or engages in any behaviour contrary to our casino policy.
9. Responsible Gambling Policy
Clubhouse Casino is committed to providing a safe and responsible gaming environment. Our responsible gambling tools are an integral part of our casino policy and terms of service. Players can access the following self-management tools through their account dashboard:
- Deposit Limits: Set daily, weekly, or monthly caps on deposits.
- Bet Limits: Restrict the maximum bet amount per round or session.
- Loss Limits: Cap the amount you can lose within a defined timeframe.
- Session Time Limits: Restrict how long you can play in a single session.
- Cooling-Off Periods: Take a break for 24 hours, 48 hours, 7 days, or 30 days.
- Self-Exclusion: Exclude yourself for 6 months, 1 year, 5 years, or permanently.
Requests to increase self-imposed limits will only be processed after a cooling-off period has elapsed. To activate responsible gambling tools or discuss your options, contact our support team at [email protected].
10. Account Closure and Termination
You may request the closure of your Clubhouse Casino account at any time by contacting our support team. Account closure requests will be processed within 24 to 72 business hours. Under our Clubhouse Casino terms and conditions, the following conditions apply to account closure:
- Any active bonus funds at the time of closure will be forfeited.
- Verified real-money balances will be returned to your designated withdrawal method, subject to our standard withdrawal terms.
- Players who have self-excluded cannot request account reopening before the exclusion period expires.
- Clubhouse Casino reserves the right to close accounts found to be in breach of these T&Cs without prior notice.
11. Intellectual Property
All content featured on the clubhousecasinovip.com website — including game interfaces, logos, graphics, text, software, and trademarks — is the exclusive property of Clubhouse Casino or its licensors. Under our site rules and broader terms of use, users are prohibited from reproducing, distributing, modifying, or exploiting any proprietary content without prior written consent from Clubhouse Casino.
12. Limitation of Liability
Clubhouse Casino operates its platform on an "as is" basis. While we make every effort to ensure uninterrupted service, we cannot guarantee that the website will be available at all times or free from errors. Under our general terms, Clubhouse Casino shall not be held liable for:
- Loss of data or funds arising from technical errors beyond our reasonable control
- Winnings invalidated due to software malfunctions or game errors
- Third-party payment provider delays or failures
- Any indirect, consequential, or incidental losses suffered by players
Our total liability to any player in connection with their use of the platform shall not exceed the balance held in their account at the time the claim arises. These limitations are a core element of our Clubhouse Casino terms and conditions and apply to the fullest extent permitted by applicable law.
13. Data Protection and Privacy
Clubhouse Casino takes your privacy seriously. All personal data collected during registration and gameplay is processed in accordance with our Privacy Policy, which forms part of the overall user agreement and terms of service. We employ 256-bit SSL/TLS encryption to protect all data transmitted between your device and our servers. Your personal information will never be sold or shared with third parties without your consent, except where required by law or our licensing obligations.
14. Governing Law and Dispute Resolution
The Clubhouse Casino rules and all associated documentation are governed by the laws of Curaçao. Clubhouse Casino is operated by a company registered in Curaçao and licensed by the Government of Curaçao. In the event of a dispute arising from these terms of use or your use of the platform, we encourage you to contact our support team in the first instance via:
- Live Chat: Available 24/7 directly on the website
- Email: [email protected] (response within 12 hours)
If a resolution cannot be reached through direct communication, disputes may be escalated to the relevant regulatory authority in accordance with the terms of our operating licence. Players should be aware that submitting a dispute does not suspend any obligations under these Clubhouse Casino terms and conditions.
Frequently Asked Questions
What are the Clubhouse Casino terms and conditions?
The Clubhouse Casino terms and conditions are the legally binding user agreement that governs your use of the clubhousecasinovip.com platform. They cover everything from registration terms and bonus terms to withdrawal terms, casino rules, and our casino policy on responsible gambling.
What are the wagering requirements at Clubhouse Casino?
The Clubhouse Casino wagering requirements stand at 35x the bonus amount. This means you must wager your bonus funds 35 times before any associated winnings can be withdrawn. Always check the specific bonus terms for each promotion, as some offers may have different conditions.
Can I have more than one account at Clubhouse Casino?
No. Our Clubhouse Casino rules strictly prohibit multiple accounts. Each player may hold only one account. Opening duplicate accounts to exploit welcome bonuses is a serious breach of our site rules and T&Cs, and will result in permanent account closure and forfeiture of all funds.
How do I close my Clubhouse Casino account?
To close your account, contact our support team via live chat or email at [email protected]. Account closures are processed within 24–72 hours. Any verified real-money balance will be returned subject to our standard withdrawal terms, while active bonus funds will be forfeited upon closure.
Where can I find the full Clubhouse Casino general rules?
The complete Clubhouse Casino general rules, terms of service, and casino policy are available on this page and throughout the clubhousecasinovip.com website. We recommend bookmarking this page and reviewing our T&Cs regularly, as Clubhouse Casino reserves the right to update its terms of use at any time.
Thank you for taking the time to read the Clubhouse Casino terms and conditions. We are committed to providing a fair, transparent, and secure gaming environment for all Australian players. If you have any questions about our general terms, casino rules, or any aspect of these T&Cs, do not hesitate to reach out to our dedicated support team — available around the clock to assist you.